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Guides and answers to help you get the most from Contact Button.

Getting Started

Setup Guide – Get Started in 15 Minutes or Less

Welcome to ContactButton.com! It’s great to have you here. As we know you want to get everything setup as easily and quickly as possible, we’ve created this Setup Guide to show you how you can have a Button with 1 or 2 Apps live on your site in under 15 minutes. In most cases, this […]

Setup Guide – How to Create a Button

You can easily create and add your Contact Button to a website without the need of a developer. Simply complete the following steps to publish one of your buttons on your website. Step 1 Click on the Buttons icon in the side menu. Step 2 Click the blue “+ Create New Button” in the top […]

Setup Guide – How to Create a New App

You can easily create a new app to add to any of your Contact Buttons without the need of a developer. Simply complete the following steps to create a new app to any your buttons on your website. Step 1  Click on the Add New Button icon in the side menu and select “New App”. […]

Setup Guide – Creating New Workspaces

With your same Contact Button login credentials, you are able to create and access buttons for multiple domains by using what we call a “Workspaces”. Workspaces are typically used by Web Development agencies or Creatives who manage multiple websites, but any Contact Button user has the ability to create as many workspaces as they like. […]

Setup Guide – How To Create a List or Menu

You can easily create and embed various types of Lists inside your Contact Button or anywhere on your website without the need of a developer. Contact Button allow you to create lists for nearly anything, but the primary use cases we’ve seen include: Restaurant Menus, Product Catalogs, FAQs, Job Boards & Event Calendars.  Simply complete […]

App Guides

App Setup Guide – Contact Forms App

Installation Steps Step 1 Choose a name for the app. If you have selected a Row or Column layout for your button’s menu, this name will be displayed near the app icon.  Note: You can see how your chosen app name will look for a specific layout by clicking on the ‘Columns’, ‘Rows’ or ‘Icons […]

App Setup Guide – Chat Widgets

Installation Steps Step 1 Choose a name for the app. If you have selected a Row or Column layout for your button’s menu, this name will be displayed near the app icon.  Note: You can see how your chosen app name will look for a specific layout by clicking on the ‘Columns’, ‘Rows’ or ‘Icons […]

App Setup Guide – Facebook Messenger

Installation Steps Step 1 Choose a name for the app. If you have selected a Row or Column layout for your button’s menu, this name will be displayed near the app icon.  Note: You can see how your chosen app name will look for a specific layout by clicking on the ‘Columns’, ‘Rows’ or ‘Icons […]

App Setup Guide – WhatsApp Business

Installation Steps Step 1 Choose a name for the app. If you have selected a Row or Column layout for your button’s menu, this name will be displayed near the app icon.  Note: You can see how your chosen app name will look for a specific layout by clicking on the ‘Columns’, ‘Rows’ or ‘Icons […]

App Setup Guide – Click-to-Call

Installation Steps Step 1 Choose a name for the app. If you have selected a Row or Column layout for your button’s menu, this name will be displayed near the app icon.  Note: You can see how your chosen app name will look for a specific layout by clicking on the ‘Columns’, ‘Rows’ or ‘Icons […]

App Setup Guide – Map Links

Installation Steps Step 1 Choose a name for the app. If you have selected a Row or Column layout for your button’s menu, this name will be displayed near the app icon.  Note: You can see how your chosen app name will look for a specific layout by clicking on the ‘Columns’, ‘Rows’ or ‘Icons […]

App Setup Guide – Website Links

Installation Steps Step 1 Choose a name for the app. If you have selected a Row or Column layout for your button’s menu, this name will be displayed near the app icon.  Note: You can see how your chosen app name will look for a specific layout by clicking on the ‘Columns’, ‘Rows’ or ‘Icons […]

App Setup Guide – HTML Embed

Installation Steps Step 1 Choose a name for the app. If you have selected a Row or Column layout for your button’s menu, this name will be displayed near the app icon.  Note: You can see how your chosen app name will look for a specific layout by clicking on the ‘Columns’, ‘Rows’ or ‘Icons […]

App Setup Guide – Business Hours

Installation Steps Step 1 Choose a name for the app. If you have selected a Row or Column layout for your button’s menu, this name will be displayed near the app icon.  Note: You can see how your chosen app name will look for a specific layout by clicking on the ‘Columns’, ‘Rows’ or ‘Icons […]

App Setup Guide – Social Links

Installation Steps Step 1 Choose a name for the app. If you have selected a Row or Column layout for your button’s menu, this name will be displayed near the app icon.  Note: You can see how your chosen app name will look for a specific layout by clicking on the ‘Columns’, ‘Rows’ or ‘Icons […]

App Setup Guide – Send Messages

Installation Steps Step 1 Choose a name for the app. If you have selected a Row or Column layout for your button’s menu, this name will be displayed near the app icon.  Note: You can see how your chosen app name will look for a specific layout by clicking on the ‘Columns’, ‘Rows’ or ‘Icons […]

App Setup Guide – Images & PDFs

Installation Steps Step 1 Choose a name for the app. If you have selected a Row or Column layout for your button’s menu, this name will be displayed near the app icon.  Note: You can see how your chosen app name will look for a specific layout by clicking on the ‘Columns’, ‘Rows’ or ‘Icons […]

App Setup Guide – Email Subscriptions

Installation Steps Step 1 Choose a name for the app. If you have selected a Row or Column layout for your button’s menu, this name will be displayed near the app icon.  Note: You can see how your chosen app name will look for a specific layout by clicking on the ‘Columns’, ‘Rows’ or ‘Icons […]

App Setup Guide – Reservations & Bookings

Installation Steps Step 1 Choose a name for the app. If you have selected a Row or Column layout for your button’s menu, this name will be displayed near the app icon.  Note: You can see how your chosen app name will look for a specific layout by clicking on the ‘Columns’, ‘Rows’ or ‘Icons […]

App Setup Guide – Lists & Menus

Installation Steps Step 1 Choose a name for the app. If you have selected a Row or Column layout for your button’s menu, this name will be displayed near the app icon. Note: You can see how your chosen app name will look for a specific layout by clicking on the ‘Columns’, ‘Rows’ or ‘Icons […]

Website Installation

Install on Cardd

How to install your Contact Button on a Carrd website You can easily add your Contact Button to website built using Carrd.co without the need of a developer. Simply complete the following steps to enable one of your buttons. Step 1  Log in to your Carrd dashboard.Log in to your Carrd account and select the […]

Install on Ecwid

How to install your Contact Button on a Ecwid website You can easily add your Contact Button to website built using Ecwid without the need of a developer. Simply complete the following steps to enable one of your buttons. Step 1 Log in to your Ecwid account and go to your Website page. Step 2 […]

Install on Framer

How to install your Contact Button on a Framer website You can easily add your Contact Button to website built using Framer without the need of a developer. Simply complete the following steps to enable one of your buttons. Step 1 Log in to your Framer account and go to your Settings page by clicking […]

Install on Ghost

How to install your Contact Button on a Carrd website You can easily add your Contact Button to website built using Ghost.org without the need of a developer. Simply complete the following steps to enable one of your buttons. Step 1 Log in to your Ghost dashboard.Log in to your Ghost account and select the […]

Install on Google Tag Manager

How to install your Contact Button with Google Tag Manager You can easily add your Contact Button to a website using Google Tag Manager without the need of a developer. Simply complete the following steps to enable one of your buttons. Step 1 Log in to your Google Tag Manager account and click on “Add […]

Install with HTML

How to install your Contact Button on an HTML website You can easily add your Contact Button to website built using HTML without the need of a developer. Simply complete the following steps to enable one of your buttons. Step 1 Open up your HTML code editor.1. Open the pages you want your Contact Button […]

Install on Lightspeed

How to install your Contact Button on a Lightspeed website You can easily add your Contact Button to website built using Lightspeed without the need of a developer. Simply complete the following steps to enable one of your buttons. Step 1 Log in to your Lightspeed Back Office account and navigate to Settings > Website […]

Install on Shopify

How to install your Contact Button on a Shopify store website. You can easily add your Contact Button to website built using Shopify without the need of a developer. Simply complete the following steps to enable one of your buttons. Step 1 Log in to your Shopify dashboard. Step 2 Go to the Online Store […]

Install on Squarespace

How to install your Contact Button on a Squarespace website You can easily add your Contact Button to website built using Squarespace without the need of a developer. Simply complete the following steps to enable one of your buttons. Step 1 Log in to your Squarespace account and got to your Settings page. Step 2 […]

Install on Wix

How to install your Contact Button on a Wix website You can easily add your Contact Button to website built using Wix without the need of a developer. Simply complete the following steps to enable one of your buttons. Step 1 Log in to your Wix dashboard.Log in to your Wix account and got to […]

Install on Webflow

How to install your Contact Button on a Webflow website. You can easily add your Contact Button to website built using Webflow without the need of a developer. Simply complete the following steps to enable one of your buttons. Step 1 – Log in to your Webflow dashboard.Log in to your Webflow account and go […]

Install on Weebly

How to install your Contact Button on a Weebly website. You can easily add your Contact Button to website built using Weebly without the need of a developer. Simply complete the following steps to enable one of your buttons. Step 1 Log in to your Weebly dashboard.Log in to your Weebly account and go to […]

Install on WordPress

How to install your Contact Button on a WordPress website You can easily add your Contact Button to website built using WordPress without the need of a developer. Simply complete the following steps to enable one of your buttons. Step 1 Log in to your WordPress dashboard.Log in to the website you want to add […]

Integration Guides

Integrate the Tawk.to Chat Widget

While Contact Button doesn’t currently offer any native chat capabilities, you can easily create an Chat Widget App for your button that automatically opens your existing Tawk.to chat widget without the need of a developer.  Simply complete the following steps to enable the integration. Step 1 – Create a new “Chat Widget” AppClick the “+ […]

Integrate the Crisp Chat Widget

While Contact Button doesn’t currently offer any native chat capabilities, you can easily create an Chat Widget App for your button that automatically opens your existing Crisp chat widget without the need of a developer.  Simply complete the following steps to enable the integration. Step 1 – Create a new “Chat Widget” AppClick the “+ […]

Integrate the 2Chat Chat Widget

While Contact Button doesn’t currently offer any native chat capabilities, you can easily create an Chat Widget App for your button that automatically opens your existing 2Chat chat widget without the need of a developer.  Simply complete the following steps to enable the integration. Step 1 – Create a new “Chat Widget” AppClick the “+ […]

Integrate the Hubspot Chat Widget

While Contact Button doesn’t currently offer any native chat capabilities, you can easily create an Chat Widget App for your button that automatically opens your existing Hubspot chat widget without the need of a developer.  Simply complete the following steps to enable the integration. Step 1 – Create a new “Chat Widget” AppClick the “+ […]

Product FAQs

How do I remove the "⚡ by Contact Button" branding?

If you’d like to remove the “⚡ by Contact Button” text that shows up on the bottom of your button’s menu screen, do the following: Step 1: Navigate to the “Settings” page in your dashboard. Step 2: Click on the “Branding” tab to open the proper screen. Step 3: Towards the bottom of the page you’ll see a […]

Why are my Buttons and/or Apps not displaying on my site?

After you’ve saved the changed you made to the button it can take up to 10 minutes for those changes to be reflected in the button. The reason for this is that your changes have to be applied to the database server and our cache has to be updated with your latest version. It’s also […]

How Do I Change Default Button & Menu Font?

To change the font that is displayed in both your expanded button and the menu window, do the following: Step 1: Navigate to the Button page in your dashboard. Step 2: Click the action menu of the Button you want to update and then click “Edit Button” Step 3: On the Button’s edit page, scroll down to the […]

Where do contact form responses go?

Other than name, email address, and phone number, Contact Button does not currently save or store any other fields you include in your forms on our servers. Instead, we simply generate and send an email to the address you provide that will include those fields, plus any other fields you add to your Contact Form. […]

How do Contact Form app webhooks and callback URLs work?

Overview Integrating a webhook with your Contact Form app widget allows you to pass submitted form data to a CRM like HubSpot using automation tools such as Zapier, Pabbly, or Make.com. Follow these steps to configure your webhook and automate data flow. Step 1: Obtain Your Webhook URL Before adding a webhook URL to your […]

Can I have multiple buttons on same domain?

Yes, we’ve tried to make Contact Button to be as flexible as possible. Today, the way to have multiple buttons is to manually add the script you want to the body field. This is quite easy if you want it on a top-level of domain like www.contactbutton.com or a subdomain like app.contactbutton.com Please note, that […]

Do I need to have website development skills to use Contact Button?

No, the only code required to get Contact Button to work properly is a small string of text that we will ask you to copy and paste somewhere inside of your website content management system. To make it as easy as possible for you to do this, we’ve created step-by-step installation guides on how to […]

How do I switch between workspaces?

If you’ve created multiple workspaces, you should see a dropdown menu located on the bottom of the main navigation menu called “Select Domain Workspace”. To change to a different workspace, simply click the dropdown menu in bottom left corner of dashboard and select the domain of the workspace you want to switch to. Notes: All […]

Can I change my account email address?

It is not currently possible to update an email address after an account has been created, but we plan to add that capability in the near future along with multi-user per workspace capabilities.

How do I request a new password?

For Login with Google AccountsIf you created your Contact Button account using login with Google, that is the only way you’ll be allowed to login to your dashboard. We currently do not create a secondary login method for Google Accounts, so you’ll need to update your Google login information and password directly with Google if […]

What happens when I go over a monthly plan limit?

If you don’t have a Max Plan subscription, your account comes with monthly limits for the number of clicks and form submissions you’re allowed before all of the Buttons you’ve created for a Domain Workspace are deactivated. When we say “deactivated,” we’re referring to the temporary suspension of your Buttons’ appearance on your site. This […]

Can I use a hyperlink to automatically open button menu?

Yes, that’s what we do in several places on contactbutton.com. All that you need to do for the button to automatically open when a user clicks a link is to add a field called “showContactButtonMenu”. So here’s an example URL you can repurpose to get it to work on your website: If you’re using Elementor […]

Accounts & Billing

What kind of support do you offer?

We are dedicated to providing Contact Button users with excellent support at no extra cost. If you can’t find an answer here, our support team will try their best to help you.

Accepted Payment Methods

We accept all major credit and debit cards. All payments are processed via the industry-leading Stripe.com payment platform. Google Pay and Apple Pay are also available for supported devices.

Calculating Taxes

ContactButton is operated by Letail, LLC, a company registered for tax purposes in Sacramento, California, USA. Any applicable taxes will be calculated at the time of purchase based on your place of residence.

How Are Plan Limits Tracked?

Monthly Leads & Monthly Clicks are the two kinds of usage limits that change between the Basic, Pro & Max Plans. Monthly Leads = Number of times a new contact was created by one of the apps active in your button. Currently, only the Contact Form & Mailing List apps create new leads within the Contact Button […]

How Do I Cancel My Subscription?

All ContactButton subscriptions are set to automatically renew on a monthly or annual basis unless you take action to cancel your active plan. To cancel your subscription, log in to your account and go to the Billing & Invoices page. Once there, click on the “Cancel Subscription” button & then click “Yes”. For account or payment […]

How To Find Your Billing History & Invoices

You can always find your billing information by: 1) Visiting https://app.contactbutton.com/account/billing while logged in to your account.2) Log in to your account, click on the profile icon in the bottom menu and then select “Billing & Invoices” from the list of options.

How Do I Upgrade My Account?

You can always upgrade your account by: 1) Click the green “Upgrade” button found on the top right of your Contact Button dashboard.2) Click on the profile icon in the bottom menu and then select “Upgrade Plan” from the list of options.

Is it possible to downgrade plans?

Yes, if you would like to downgrade your current subscription plan for any reason, please reach out via the Contact Button in your account dashboard or by emailing [email protected]. If you simply want to cancel your subscription, please see the following article, “How Do I Cancel My Subscription?“ Please note: Your new plan rate will […]